Shipping Information

Prequently asked questions

1. How long does shipping take?

Orders are processed within 1–2 business days. Standard delivery in Europe typically takes 3–7 days, while international orders may take 7–15 days depending on the destination.

2. Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and secure bank transfers. All payments are processed through encrypted gateways for your safety.

3. Can I track my order?

Yes. Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your package until it arrives.

4. What is your return policy?

We accept returns within 3 days of delivery for unused and unworn items in their original packaging. Please contact our support team before sending any returns.

5. Do I have to pay for return shipping?

Yes, return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

6. What should I do if I receive a damaged or wrong item?

Please contact us within 48 hours of receiving your order, providing photos of the item and packaging. We will arrange a replacement or refund.

7. How will I receive my refund?

Refunds are processed via the original payment method within 5–10 business days after we receive and inspect your returned item.

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